Voxer Support/FAQ's/Friends/Contacts Questions

Why isn't Voxer finding all my friends automatically?

Voxer Support
posted this on December 20, 2011 10:58 AM

If you give the app the permissions, it will match you with your Address Book contacts already using the app who also gave Voxer the same permissions. You still may not be matched with all of your friends on Voxer for a couple of reasons:
  • If your friend gave Voxer their email and you only have their phone number listed in your address book.
  • If we temporarily turned off matching to perform system maintenance. Don't worry, once we turn it back on you should be matched up with your friends within 24 hours!
Note: Facebook no longer allows Voxer to access your Facebook friends list, and thus we will not be able to match you with your Facebook friends who log in in to Voxer with Facebook.  Logging into Voxer with Facebook will be a single sign on action.  

If you aren't matched with a friend you can always search for them in our Voxer Directory and add them yourself! Check out this page for more information: http://support.voxer.com/entries/20801828-how-do-i-use-the-voxer-se...
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