Why am I being matched with people I don't know?

We are always making updates to improve our friend matcher! If you have experienced issues, we apologize for any frustrations. 


Please note the following to ensure the best matches:
  • Inserting a generic or incorrect phone number or email into your profile may cause you to be matched with people you do not know. 
  • Voxer has an open search directory to help you connect with your friends using the app. By default, all accounts are searchable in the directory by name or email, but we have a Privacy Mode feature to make yourself searchable only by exact email address.
  • Sometimes recycled phone numbers can cause false matches.

Despite unknown contacts appearing in your friends list, none will have access to your email or phone number. You can block and delete any unwanted contacts by selecting their profile and tapping the "Block and Delete" button. 

For more instructions, see our "Block A Contact" pages for Android and here for iPhone

Upgrade to Voxer Pro!
Have more questions? Submit a request