How do I cancel my Voxer Pro or Pro+AI subscription?

We're sorry to see you go!

There are several ways to cancel a Voxer Pro or Pro+AI subscription (cancellation instructions vary). If you cannot locate your subscription via your Google Play account settings or Apple Account settings you may want to double check to see if you have signed up via Voxer for Web.

iOS in-app purchases

If you signed up for Voxer Pro or Pro+AI within the app on an iPhone via the app store:
You can learn how to manage your subscriptions attached to your Apple account and cancel Voxer Pro or PRO+AI through this link:
-https://support.apple.com/en-us/HT202039
-https://support.apple.com/en-us/HT202039#subscriptions

*Deleting or deactivating the app will not cancel your subscription.

*Be sure you're logged into the correct Apple  account to show the subscriptions associated with that same account (email).

Google Play in-app purchases

If you signed up for Voxer Pro or Pro +AI within the app on an Android via the play store:
You can learn how to manage your Google Play Subscriptions and cancel Voxer Pro or Pro+AI through this link: 

https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&oco=1

*Be sure you're logged into the correct Google Play account (Google Account) to show the subscriptions associated with that same account (email).

*Deleting or deactivating the app will not cancel your subscription.

Purchases through Voxer for Web (online)

If you signed up for Voxer Pro or Pro+AI on Voxer for Web, You can cancel your subscription from the web app only if you purchased it on the web and manage your own billing.

You cannot cancel your plan here if:

• It was purchased through the App Store or Google Play (see above for both cases)
• It is paid for by another user

Steps to cancel (web subscriptions)

1. Click the menu icon in the top-left corner to open the Settings menu
2. Select PRO + AI

3. Click Cancel Plan

   

4. Review the cancellation details

   

5. Confirm to cancel your plan

What happens after you cancel

• Your plan remains active until the end of your billing period
• You keep Pro + AI features until that date
• Your plan will not renew after the current period

If don’t see “Cancel Plan”

If you don’t see a cancel option, your subscription is managed elsewhere and cannot be changed from the web app.

If you don’t see a cancel option, your subscription is managed elsewhere and cannot be changed from the web app.